Shipping policy

Shipping Policy

At Style Her Label, we aim to ensure your garment arrives on time and in perfect condition for your event.

Delivery Timeframes

  • All orders are shipped via express postage.
  • You must select a delivery date 2 days prior to your event to allow for safe arrival.
  • Orders are dispatched in line with your selected rental period.

Shipping Locations

  • We currently ship Australia-wide.
  • Please ensure your shipping address is accurate and secure.

Tracking

  • Once your order has been dispatched, you will receive a tracking number via email or SMS.
  • It is your responsibility to monitor the tracking and ensure someone is available to receive the parcel if required.

Return Shipping

  • A return method will be provided with your order.
  • All items must be returned via express postage by the 4th day after your event.
  • Late returns will incur a $10 per day fee.

Delivery Responsibility

  • Style Her Label is not responsible for delays, loss, or damage caused by third-party courier services.
  • We recommend selecting a secure delivery address to avoid any issues.

Incorrect Address

  • If an incorrect or incomplete address is provided, we are not liable for failed delivery. Additional shipping fees may apply for re-delivery.

Failed or Delayed Deliveries

  • In the rare case of significant delivery issues, please contact us as soon as possible at contact@styleherlabel.com, and we will do our best to assist.