Shipping policy
Shipping Policy
At Style Her Label, we aim to ensure your garment arrives on time and in perfect condition for your event.
Delivery Timeframes
- All orders are shipped via express postage.
- You must select a delivery date 2 days prior to your event to allow for safe arrival.
- Orders are dispatched in line with your selected rental period.
Shipping Locations
- We currently ship Australia-wide.
- Please ensure your shipping address is accurate and secure.
Tracking
- Once your order has been dispatched, you will receive a tracking number via email or SMS.
- It is your responsibility to monitor the tracking and ensure someone is available to receive the parcel if required.
Return Shipping
- A return method will be provided with your order.
- All items must be returned via express postage by the 4th day after your event.
- Late returns will incur a $10 per day fee.
Delivery Responsibility
- Style Her Label is not responsible for delays, loss, or damage caused by third-party courier services.
- We recommend selecting a secure delivery address to avoid any issues.
Incorrect Address
- If an incorrect or incomplete address is provided, we are not liable for failed delivery. Additional shipping fees may apply for re-delivery.
Failed or Delayed Deliveries
- In the rare case of significant delivery issues, please contact us as soon as possible at contact@styleherlabel.com, and we will do our best to assist.